Act-Out Equity: Skills Active Listening Communication Skills Conflict Resolution De-escalation Restorative Circle Practices Self-Care Tone-Policing Trauma Skills
Welcome to Act-Out Equity.
Here we teach skills to improve our
ability to have positive outcomes
when having difficult conversations.
Active Listening
Conflict Resolution
Restorative Circle Practices
Body Language
De-escalation
Self-care
Bystander Intervention
Mediation
Tone-Policing
Communication Skills
Negotiation
Trauma Skills
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Our Services
Communication Skills

Active Listening
Active listening is a technique way of listening and responding to another person that improves mutual understanding in order to solving disputes or conflicts. It requires that the listener fully concentrate, understand, respond and then remember what is being said. It is an important first step to defuse the situation and seek solutions to problems.

Communication Skills
Communication skills is the ability to convey information to another effectively and efficiently. They are also the abilities to communicate ideas, feelings or what’s happening around you when giving and receiving different kinds of information. Communication skills involve listening, speaking, observing and empathizing.

Conflict Resolution
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. It encompasses the use of nonviolent resistance measures by conflicted parties in an attempt to promote effective resolution and alleviates or eliminates discord through conciliation.

De-escalation
To de-escalate is to decrease/reduce the level of intensity, extent, volume, magnitude, or scope of (a crisis, conflict or potentially violent situation); to (cause to) become less dangerous or difficult.

Self-Care
Self-care is the practice of taking action to preserve or improve one’s own health. When practicing self-care, one is taking an active role in protecting one’s own well-being and happiness, in particular during periods of stress.